Privacy Policy
At 22Ricky Casino, we deeply value the trust and loyalty of our players. Safeguarding your personal data is a top priority, and we’re committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and protect your data—ensuring transparency and maintaining your confidence. Please read this policy carefully to make informed decisions about your experience with our casino.
Data Processing
This Privacy Policy outlines our compliance with applicable gambling regulations, including the processing of personal data. This data processing is essential to provide you with access to our games and services.
22Ricky Casino is operated by Dama N.V., a company registered in Curaçao, with services provided through its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a valid gaming license issued by Antillephone N.V..
By using our services, you agree to this Privacy Policy. As updates may be made from time to time, we recommend reviewing it periodically. Continued use of 22Ricky Casino after changes are posted signifies your acceptance.
Collection of Information
We may collect the following types of personal information via our website:
- Registration and Communication Data: Information provided when creating an account or interacting with us, such as your name, contact details, and identity documents.
- Interaction Records: Logs of communications via email, live chat, or support tickets.
- Transaction and Usage Data: Details of financial transactions, game activity, and general site usage.
- Compliance Documentation: Documents required for identity verification and compliance with regulatory obligations.
Usage of Information
Your personal data may be used for the following purposes:
- Processing deposits, withdrawals, and managing bets
- Providing services, technical support, and customer care
- Performing identity checks and ensuring legal compliance
- Sending promotional communications (with your explicit consent)
- Meeting anti-money laundering (AML) and fraud prevention requirements
- Conducting internal research and service improvements
Marketing Communications
With your consent, we may use your information to send promotional content about 22Ricky Casino and our services. You may opt out at any time via your account settings or by contacting customer support.
Disclosure of Information
Your personal information will never be sold or rented. However, we may share it under the following circumstances:
- Within Our Corporate Group: To deliver seamless services
- With Trusted Partners: For payment processing, verification, and compliance
- With Third-Party Service Providers: To perform functions such as technical support or data analysis
All data sharing is done under strict confidentiality and data protection agreements.
Data Security and Retention
22Ricky Casino uses strong security protocols to protect your personal information and comply with legal standards. Your data will be retained for as long as necessary to fulfill legal and regulatory requirements, including a minimum of five years after account closure, as mandated by AML laws.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and support marketing initiatives. You can adjust your cookie settings via your browser. However, disabling cookies may affect site functionality.
Your Rights and Contact Information
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Object to data use for marketing
For any data-related requests or concerns, please contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to file a complaint with the appropriate data protection authority.
